Our learning success manager and your team will start by clarifying the objectives and designing our service to meet your needs. Your goals can include, for example:
The development plan for soft skills focuses on the individual, team, task, and organizational levels. We achieve our goals with customized learning tracks, effective communication, and the elements of collaborative learning.
Customized learning tracks create a campaign-like feeling of doing things together for the whole year – “This is created exactly for us.”
Our understanding of your needs and the knowledge of our complete catalogue gives us the expertise to select a solution that best suits you. We tailor learning tracks based on your strategies, values, and other requirements, ensuring they are meaningful and inspiring to pursue. Guided by these structured frameworks, your organization’s development is directed towards your desired direction.
Communication – newsletters and inspiring internal communication about the perceived benefits
The learning tracks are launched to the staff through inspiring newsletters at agreed-upon times. One content piece is added to the learning track each month, accompanied by a message to the participants. Upon completion of the learning track, the results of each track are communicated to the staff in an inspiring manner; showcasing how many learning achievements were accomplished, what verbal feedback was received, and what were our top 5 most popular training sessions. We recommend sharing ‘colleague recommends’ texts on internal communication channels as well, for example: “These are the tools Matti gained from the training to improve his time management.”
In addition to independent online learning, we recommend holding at least one joint learning session per month. Collaborative learning inspires, increases motivation, improves interaction, and opens up new ways of thinking. It also makes it easier to put the lessons learned into practice. The “AOB tutors” within your company will guide the discussion. This role can be shifting. Tutors also have the task of maintaining virtual conversations and reminding and inspiring co-workers to learn online. In addition, we encourage participants to spar and share insights together with a colleague.
Collaborative learning can be implemented lightly as micro-learning during team meetings: We can watch a 5-minute video together and discuss the thoughts it provokes. For this, we can build a ready-made educational path for you, where selected videos are easily accessible.
Through the training we offer, anyone on your team can facilitate a learning circle. This also presents a great opportunity for individuals to develop their facilitation skills.
Creating a culture of shared learning is a process. We recommend starting with a theme that offers personal benefits to participants. Peer support is invaluable, and collective discussion fosters new perspectives. After the first circle, you can progress towards themes that contribute to community development.
We strongly believe that good communication is the best tool for change. Internal communication plays an essential role in creating a successful program, and we look forward to active co-operation on this matter. Therefore, we emphasize communication as a strong part of the entire life cycle of our service.
Active internal dialogue is a prerequisite for success. Therefore, we support the customer holistically in tracking effectiveness and communicating successes.
We have created a success index representing the participants’ activity, perceived service effectiveness, and feedback. The success index is a simple number between 1-5 which we will track monthly. This allows us to react quickly if the index starts to decline or highlight your success. You will also be able to see how your index relates to our other customers.
Our Customer Success Manager will arrange a meeting with you at least once a quarter to review the results and agree on the following activation measures. In addition, we respond to changes in the index by providing support in both communication and learning management.
We are your everyday partner in developing work-life skills. Through long-term co-operation with our customers, we have achieved an average activity of 80%. Furthermore, the satisfaction with our service is 4.3 on a scale of 1-5. Effective learning is close to our hearts, and we are researching it with passion.
We live with the successes of our clients – big or small. According to our customer data and research, we have witnessed effects such as improved atmosphere at work, stronger psychological safety, improved energy levels, and relief from stress.
Even though the co-operation continues, it is good to look at the results and clarify what we achieved every year. You will also be pleased to present the results to the management team, colleagues, and teams inside the house.
Watch our latest webinar, where we discussed the effective development of work-life skills under the direction of our experts. Using two client case studies, we demonstrated how organizations can develop a platform for collaborative e-learning and the importance of communication as the inspiration for all learning environments.
Download to watch the webinar.
The webinar is in Finnish.